Success Stories


NEW: Secolari Artisan Oils and Vinegars

In late 2011, affluent Bethesda, Maryland saw the opening of its first store dedicated solely to the sale of artisan EVOO (Extra Virgin Olive Oils) and vinegars. Secolari turned to J&M Systems to get its new storefront’s sales operations flowing as smoothly as its products from their jars. As a frequent participant in offsite events — like a recent EVOO tasting at the Greek embassy in adjacent Washington DC, Secolari is an enthusiastic user of tablet-based point-of-sale devices to drive their tasty sales.

Guest Services at the Washington Monument, Lincoln Memorial and Jefferson Memorial

Every year, millions of Americans visit our Nation’s capitol city and many among them count visits to The Mall’s commemorative memorials as among the most meaningful elements of their visit. The gift shops affiliated with these memorials offer visitors the opportunity to take home monumental replicas, copies of the Constitution, historical biographies and probably a few silly hats as well. And especially in summer, they get more than a little busy.

J&M is privileged to provide point-of-sale solutions for several of The Mall’s most important landmarks. As we seek to strengthen American free enterprise through our technological support for small businesses, we are especially proud and honored to facilitate small businesses honoring those who made it possible in the first place to do what we do, where we do it.


Spokes Etc. Bicycles

With five thriving locations in Northern Virginia, Spokes Etc. is a multi-brand, multifaceted bicycle store that is also one of Trek’s largest dealers nationwide. A multi-decade customer of J&M Systems, Spokes in early 2012 is upgrading equipment in all stores and rolling out handheld units in every location as well. Inventory and sales data is shared dynamically between store locations and corporate headquarters and J&M’s software development team is busy developing updated versions of automated data transfer protocols between Spokes and their key wholesalers. In one of this country’s hotbeds of cycling, Spokes is leading the pack and increasing velocity with the support of J&M and Radiant CounterPoint.

Plow & Hearth

Just over 30 years old, Plow & Hearth has become one of the Mid-Atlantic’s most successful home and garden chains, with 15 and soon 16 stores in four states. Distributing products nationally via catalog and the internet and regionally through their growing collection of physical store fronts, Plow & Hearth wants inventory and point-of-sale software that is as sturdy and useful as their broad complement of upscale home and outdoor products. Along with Spokes (five locations) and DeSoto Sales (25 locations), Plow & Hearth is one of J&M’s best examples of the scalability that Radiant CounterPoint offers its clients. Of course, J&M’s large subset of single-site businesses shows that our products are ideal for smaller corporate environments as well.

Amicus Green Building

Kensington, Maryland’s Amicus Green Building doesn’t like wasting paper. When you’re an environmentally conscious building center accomplished enough to have been featured by media outlets including the CBS Early Show, NBC, NPR, The Washington Post and The New York Times, you know enough to run your business with a point-of-sale partner and tools that maximize your efficiency and minimize your resource consumption. CounterPoint’s electronic reporting components give Amicus the information it needs to continue leading the way in green construction supplies.

Guest Services at Mount Rainier National Park

J&M is an expert provider of point-of-sale and inventory management systems, but our in-house expertise also includes data security, customized wireless communications, web marketing, technical training and much more. With retail outlets that are often cut off from each other physically and also without landline communications, robust wireless connectivity is a must — and Mount Rainier’s retail gift shop partner turned to J&M to get them what they needed. We can’t promise it won’t be cloudy but we have given the park’s retail outlet managers confidence that the data will always flow smoothly, no matter what the weather.